Today I'm neck deep in CTI protocols* and the ways they're used in Advanced Contact Center design. Why, yes, that is as dry and boring as it sounds. Thanks for asking.
Thankfully occasional commenter and all-around Hot Chick Naomi linked to this AWESOME video, which is totally MADE OF WIN, thus saving me from the inevitable automatic weapon rampage. Check it out - you won't be sorry.
*Computer-Telephony Integration, for the uninitiated. Yeah, I kind of wish I didn't know that, either.
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11 comments:
Can I recommend Versed, via IV? I had some last night. As an amnesiac and anti-anxiety drug, it's good stuff. ;)
Yay!
(I kept hearing the real words in my head, though. It was a little disconcerting.)
Very timely...I needed that...
Do they generate TPS reports?
MG, don't make me fly to San Diego and smack you.
TPS reports, indeed.
CTI: Cryptologic Technician - Interpretive.
And I wondered why you were involved with a bunch of Sailors and I thought whoa that new diet has certainly given her new...uh, appetites, but then I realized you were talking about computer protocols and it got a whole lot less interesting.
;)
Jim, you just never know what's happening here at the Big Yellow House during the day when all the men-folk are gone. Neck deep in sailors is a tame example.
I so totally stole that YouTube link!
Dr. Phil
Neck deep in...
Must. Not. Make. Comment.
I love the Muppets! That's a great bit by them.
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