Be Cool To The Pizza Delivery Dude

Monday, June 15, 2009
I listen to a variety of Podcasts, but one of my favorites is This I Believe. I enjoy most of them, but today's selection was wiser than most. It's less than five minutes long, and well worth your time.

Be Cool To The Pizza Delivery Dude

5 comments:

John the Scientist said...

I always judge new colleagues by how they treat service staff in restaurants. Failure to be polite invariably means a difficult person to work with.

Stacey said...

John, I wholeheartedly agree.

Janiece Murphy said...

Hi Stacey!

That really is a good rule of thumb - if someone's nice to you but a dick to the wait staff, the answer is: They're a dick.

mom in northern said...

Back to the "When they show you who they are...believe them"

Knew a guy once who made it a point to learn the names of all the "little" people in his world. It was his theory that they are the ones who make the world go 'round just so the rest of us can get on with making things happen...

Wendy said...

I spent 20 years in retail, almost all of it at a big-box discount retailer, and about half the time I was on the front line...check-out, front end supervisor, service desk, department manager.

Store clerks always wonder why I don't mind waiting while the register tape is being changed, the cash pick-up completed, new kid takes an little longer to figure out something or they move the freight pallet into position. When they comment that not everyone is so understanding, I tell them (just loud enough so the rest of the line hears) that I spent 20 years on their side of the counter and I know what they need to do to get me out of the store faster.

Our theory was that every person in the world should work a customer service type job for just one day, BUT on the busiest day of that job. Retail...the day after Thanksgiving or the day after Christmas; water, power or gas companies...the day after service cutoffs; airline ticket agents...major holiday travel day.

They would never be rude to another service person for the rest of their life!

And YES, people DO treat you different if you're employed by a discount chain. They'd never dream of acting that way to the clerks at Neiman Marcus or Saks or Tiffany's! It's was like we were discount people!

WendyB_09