Customer Service FTW!

Tuesday, June 2, 2009
I recently bought the "hotchicksdigsmartmen" domain, but I'd been procrastinating about moving this space over.

Well, since all the cool kids were doing it, I decided to go ahead and make the move.

After a bit of research on the Blogger help site, I realized that I was going to need some help getting the DNS issues cleared up, so I called GoDaddy's customer service line and spoke to a very nice man named Joe.

Joe guided me through the process, and once I had completed all the steps both at GoDaddy and at Blogger, my shiny new domain came up immediately with no trouble.

While I think GoDaddy's commercials are sexist and profoundly unfunny, I'll give them props for having really excellent customer service.

8 comments:

Shawn Powers said...

So you like GoDaddy, eh? Could I interest you in 3 years of slightly used pre-paid hosting?

For DNS, they're OK. For hosting? They suck monkey balls.

The Mechanicky Gal said...

Looks shiny! Smells new! I couldn't tell the difference and have NO IDEA what DNS vs. hosting is, or any of that other stuff, for that matter. If you can translate (hehe, this weekend after some drinkies! Drinkies FTW!) into Mechanicky Gal speak, that would be cool. Otherwise, uh, yeah, it looks nice. New whatever.

Chris said...

While I think GoDaddy's commercials are sexist and profoundly unfunny, I'll give them props for having really excellent customer service.But they got your attention, didn't they? ;)

Janiece Murphy said...

Chris, they did, but not in a good way.

The only reason I bought my domain with them was because of price (and customer service).

If any of their competitors had comparable service/price points, they would have gotten my business instead.

Random Michelle K said...

Should I mention that my hosting company, dreamhost, has good support and does carbon offsets?

RickU said...

I didn't even have to update my bookmark! Fine work!

Carol Elaine said...

Michelle, I've been with Dreamhost for past websites (that I since let lapse) and you're right - they're pretty good. I went with Lunarpages this time because I was able to get an entire year's hosting for free if I signed up with one of their partners (Boca Coffee). I did, then canceled my coffee subscription two months later. When I renewed with Lunarpages they gave me half off for an entire year. I'm getting pretty spoiled with them.

They're definitely more expensive than GoDaddy, though they have more features than Dreamhost - however, I'm willing to pay more because I refuse to give GoDaddy my money. Seriously, the CEO is a right wing tool.

The Mechanicky Gal said...

Carol Elaine, I fully expect a point-by-point comparison (no less than 3 pages) for discussion this weekend. Topic: GoDaddy and the Right Wing Tools vs. Lunarpages.


HAHAHAHAAHA NOT!